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Call Center

 

877.POCU.ONE | 877.762.8663

Call Center Hours
Monday - Friday	9:00 am to 5:00 pm

Fax

 

626.441.1756

 

Email

 

info@priorityonecu.org

Please do not include sensitive information such as your member number when emailing the Credit Union. Use email for general information requests only.

 

What's on your mind? Let us know what we're doing right and what we can do better. We appreciate comments from members The following fields are required ( Please review your information for accuracy ):   Full Name*   I'm a member I'm not a member, yet.   Type of message* Compliment Comment Suggestion Complaint   Department* Lending Call Center Financial Services Tellers Marketing IT Other   Message* WARNING: Please do not include any sensitive information, such as social security number, PIN or account numbers.   If you would like to be contacted, please complete the following lines (optional):   Phone Number   e-Mail Address   Best time to be contacted:

Mail

 

Priority One Credit Union
1631 Huntington Drive
South Pasadena, CA 91030

 

Millie - Audio Teller

 

800.262.8383

(24-hour account access by phone)

 

Report Lost or Stolen ATM/Visa Check Card

 

888.241.2510

 

Website

 

www.priorityonecu.org

 

Complaints

Priority One Credit Union makes every attempt to resolve all complaints quickly and satisfactorily.

If you feel you have a complaint against Priority One Credit Union, please forward the complaint in writing to the attention of the President/CEO.

You may submit a complaint by e-mail, mail, or fax.

By email to: bmoreno@priorityonecu.org, Attention: President/CEO

By mail to: Priority One Credit Union, Attention: President/CEO, 1631 Huntington Drive, South Pasadena, CA 91030

By fax to: 626.441.1756, Attention: President/CEO

We appreciate you allowing us to investigate the complaint and respond to you.

 

 

Department of Financial Institutions
Consumer Services
1810 13th Street, Sacramento, CA 95811

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