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Call Center

877.POCU.ONE | 877.762.8663

Call Center Hours
Monday - Friday	9:00 am to 5:00 pm

Fax

626.441.1756

Email

info@priorityonecu.org

Please do not include sensitive information such as your member number when emailing the Credit Union. Use email for general information requests only.

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Mail

Priority One Credit Union
1631 Huntington Drive
South Pasadena, CA 91030

Millie - Audio Teller

800.262.8383

(24-hour account access by phone)

Report Lost or Stolen ATM/Visa Check Card

888.241.2510

Priority One LoanLine

800.799.4754

Website

www.priorityonecu.org

Complaints

Priority One Credit Union makes every attempt to resolve all complaints quickly and satisfactorily.

If you feel you have a complaint against Priority One Credit Union, please forward the complaint in writing to the attention of the President/CEO.

You may submit a complaint by e-mail, mail, or fax.

By email to: bmoreno@priorityonecu.org, Attention: President/CEO

By mail to: Priority One Credit Union, Attention: President/CEO, 1631 Huntington Drive, South Pasadena, CA 91030

By fax to: 626.441.1756, Attention: President/CEO

We appreciate you allowing us to investigate the complaint and respond to you.

Department of Financial Institutions
Consumer Services
1810 13th Street, Sacramento, CA 95811

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NCUA Logo Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
National Credit Union Administration, a U.S. Government Agency.

We do business in accordance with
the Federal Housing Law and the
Equal Credit Opportunity Act.