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ATM Safety

ATM fraud is on the rise. Keep your money and personal information from fraudsters and stay alert when using ATMs. Whenever you use an ATM, remember to always survey the area you will be entering to make your transaction. Take these simple precautions when using an ATM:

  • Review our ATM Safety Guide to know how an ATM may be tampered by fraudsters
  • Be aware of your surroundings
  • Guard your PIN from hidden cameras and fraudsters “shoulder surfing”
  • Skimmers can be found in ATMs and Pay-at-the-pump gasoline stations
  • Use familiar ATMs
  • ATMs away from bank branches are most vulnerable
  • Avoid suspicious and/or stand-alone ATMs
  • If you use an ATM or Pay-at-the-pump terminal for the first time, check the facia and surroundings around it to make sure nothing has been added or moved
  • If you are using a drive-through ATM, lock your doors and roll up your other windows
  • If you walk up to ATM, lock your car and be aware of your surroundings
  • Use only well-lit ATMs and avoid any ATMs in secluded locations
  • For nighttime ATM transactions, bring a friend with you
  • You may choose to get cash back at grocery stores instead of using an ATM
  • If you notice anyone who looks or acts suspicious at an ATM, leave immediately and go to a different ATM
  • When conducting transactions, position yourself so that your body blocks the monitor screen
  • Never leave your receipts at the ATM

Pay-at-the-pump terminals
Fraudsters often target gas stations. If you use an ATM or any pay-at-the-pump terminals, ensure the machine has not been tampered.  Follow the tips above, check the terminals for any skimmers and cover the keypad when entering your PIN/ZIP.

If you believe you may have become a victim of ATM fraud, please contact us at 877.762.8663 immediately.  For additional information on how an ATM may have been tampered, check out our ATM Safety Guide.

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