Fraud Prevention

Please be aware that there have been reported instances of fraudsters attempting to impersonate the credit union through phone calls, text messages, emails, and fake websites in an effort to obtain personal or financial information.

Priority One Credit Union will NEVER contact you requesting your online banking password, PIN, secure access code, debit card PIN, or full Social Security number by phone, text, or email.

To help protect your accounts:

Do not provide personal information to unknown callers
Do not click on suspicious links or attachments
Verify unexpected requests directly with the credit union
Monitor your accounts regularly for unauthorized activity

If you receive a suspicious phone call, message or believe your account may have been compromised, please contact Priority One Credit Union immediately at 877.762.8663.

Your security remains our top priority

Stay One Step Ahead of Fraud

Protect Your Money. Protect Your Identity. Protect Your Peace of Mind.

Fraud and scams are on the rise—but with the right tools and awareness, you can stay protected. At Priority One Credit Union, we’re committed to helping you safeguard your financial future every step of the way.

Think Before You Click, Answer, or Share

Scammers rely on urgency and fear to catch you off guard. Take a moment to pause—because a few seconds of caution can save you from serious financial loss.

Know the Most Common Scams

Phishing (Email & Text Scams)
Fake messages designed to look legitimate, asking you to click links or verify account information.

Phone Scams (Vishing)
Callers pretending to be from your credit union or a trusted organization, asking for sensitive details.

Imposter Scams
Fraudsters posing as government agencies, tech support, or even loved ones in urgent need.

Online Shopping Scams
Too-good-to-be-true deals from fake or unverified sellers.

Romance & Social Scams
Online relationships that lead to requests for money or financial help.

Spot the Warning Signs

Urgent or threatening messages demanding immediate action
Requests for payment via gift cards, wire transfers, or cryptocurrency
Unexpected emails or texts asking for personal information
Suspicious links or unfamiliar sender addresses
Pressure to keep things secret

If it feels wrong, it probably is.

Simple Ways to Stay Protected

Never share your PIN, passwords, or account details
Use strong, unique passwords for each account
Turn on multi-factor authentication (MFA)
Regularly monitor your accounts
Avoid accessing financial info on public Wi-Fi
Securely dispose of sensitive documents

We Will NEVER Ask You For:

Your full account number via phone or email
Your online banking password
Verification codes sent to your device
Payments through gift cards or crypto

If you receive a request like this—it’s a scam.

What To Do If You Suspect Fraud

Act fast to protect yourself:

Contact Priority One Credit Union immediately
Lock or freeze your accounts/cards
Change your passwords
Monitor your transactions and credit
Report suspicious activity

We're Here When You Need Us

Your security is our priority. If something doesn’t seem right, don’t wait.

Contact Priority One Credit Union Today

Speak with a representative and get immediate support.

Stay Alert. Stay Informed. Stay Protected.

Fraud prevention starts with awareness—and together, we can keep your finances safe.

Take Control of Your Security Today

Check your accounts. Update your passwords. Stay informed.